Return & Exchange
If your order arrives and it is not right, we will fix it, NO NONSENSE, we promise.
Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 days of delivery of your item. We will issue a full refund to your original payment method.
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
- Once your return is received and inspected by us (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
- You are responsible for all shipping costs associated with getting your order back to our warehouse.
Return Shipping Options
- You are responsible for all shipping costs associated with getting your order back to our warehouse. You have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
- Need to make an exchange? After you process your return,we will send you back the right product. You are still responsible for return shipping costs on your original order back to us.
Electronics, Hard Parts, Tools, Tires
- Any electronic which has been removed from packaging or manufacturer seal broken is non-returnable.
- Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.
- Any Tool or Chemical that has been opened or seal broken is non-returnable.
- Open box items for which the packaging has been destroyed are not returnable.
- Each manufacturer has its own warranty policy. we will assist customers with their warranty; however we do not provide any direct warranty on any item sold.
Order Cancellation / Modifications
- If you change your mind, act quickly! We turn around and process orders extremely quickly.
- Orders can be modified or cancelled only while their status is labeled "Order Received." Once an order has a status of "Order Fulfilled" it cannot be cancelled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.
- Please let us know ASAP if any goods arrive damaged. Please keep all original shipping containers and take pictures if possible. Damaged goods claims are handled through the shipping carrier (UPS, FedEx, USPS, OnTrac). We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like!
How do I start a return or exchange?
To start a return or exchange please contact us and specify your order number as well as the issue. We will get back to you in less than 48h.
Questions / ConcernsIf anything is unclear or if you have a special circumstance, give us a shout!